SlamFantasy Support Center

Get help, tips, and expert guidance for fantasy basketball in India. From Mumbai to Chennai, our team is here to support your strategic journey.

Frequently Asked Questions

How are fantasy points calculated?

Points are awarded for real-game actions like points, rebounds, assists, steals, and blocks. Each stat has a unique value, and you can find the full breakdown in our How It Works section.

How often are stats updated?

Player stats and analytics are updated live during Indian and international matches. Final points are confirmed after official results are published.

Who can join SlamFantasy?

Anyone in India who loves basketball and wants to test their strategy skills is welcome! No prior experience required.

Is there a mobile app?

Our platform is fully optimized for mobile browsers, and a dedicated app is coming soon for both iOS and Android.

Can I create private leagues?

Yes! Invite friends, set your own rules, and compete in custom leagues for the ultimate experience.

Is my data safe?

Absolutely. We use industry-standard security practices to protect your information and privacy.

Contact Support

Have questions about rules, analytics, or your account? Our Mumbai-based team is ready to help.

Troubleshooting & Tips

Live Stats Not Updating?

Refresh the page or app. If the issue persists, check your internet connection or try a different device. Our support team in Bengaluru is always ready to assist.

Incorrect Points Calculation?

Points are finalized after official match results. If you notice a discrepancy, review the scoring rules and contact support with details.

Dashboard Not Loading?

Clear your browser cache, update your app, or try switching networks. For ongoing issues, reach out to our Chennai support team.

Transfer Errors?

Ensure the transfer window is open and your squad meets all requirements. If problems continue, contact support with screenshots.

Problem Solving Stories

App Login Issue

A user from Hyderabad couldn't log in after an update. Our team quickly identified a device compatibility bug and released a fix within hours.

Stats Delay

During a major tournament, stats were delayed for some users in Mumbai. We improved our data sync and now provide real-time updates for all cities.

Learning Resources

Resource Topics:

Master fantasy basketball with our guides and tutorials. Learn to use SlamFantasy's analytics tools for a strategic edge in Indian tournaments.

Explore blogs, video lessons, and community forums to enhance your skills in cities like Delhi, Mumbai, and Bengaluru.

Your Data & Privacy

Your fantasy squad selections, strategies, and personal data are kept confidential, whether you're playing in Hyderabad or Kolkata. We use industry-standard encryption and never share your individual data.

Aggregated, anonymized data may be used to improve our analytics models, but your personal strategies remain private. Read our Privacy Policy for details.

Get the SlamFantasy App

Download the app for seamless team management, live analytics, and strategic insights on the go, from Bengaluru to Kolkata.

Download on the App Store Get it on Google Play

Learn More About the App

Share Your Feedback

Help us improve SlamFantasy! Share your suggestions or experiences to enhance our platform for fans in India and beyond.

Still Need Help?

If FAQs, guides, or troubleshooting didn't resolve your issue, contact our support team directly for personalized assistance.

Contact Support Now